865-354-0163 Available 24/7
Office hours for payments: 8:30 AM to 4:00 PM
110 N. Chamberlain Avenue Rockwood, TN 37854

Fees to be credited

Since our office is currently closed, Rockwood Water & Gas Board has agreed to temporarily credit customers’ accounts for the fees paid on credit card and online check payments (effective March 16th at 1:00 pm).  The credit will apply to the following month’s bill. After our offices re-open the fees will be charged as normal and there will be no further...

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City Hall Closing 3/16/2020 @ 1 PM

In order to protect our customers and our employees, our payment office will be closed to the public starting at 1:00 PM today. This closure is in effect until further notice. Our customers may use our various payment options, including our drop box at City Hall. Our employees will continue to be available to help customers with utility business by phone 865-354-0163 or email customerassistance@rwsg.net. As always, we are available at this...

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