Credit Card Fees
Credit Card fees will continue to be refunded through the end of March 2021. Beginning April 01, 2021, fees will no longer be refunded.
Rockwood Water, Sewer and Gas Utility is committed to our customers, the environment and the community which we serve. We strive to preserve the public health and our environment by providing water, sewer and natural gas service to our service area in an efficient, safe and economical manner. We provide prompt, professional service from our team of trained employees.
The utility is managed by a Board appointed by the Mayor and City Council of the City of Rockwood, Tennessee. This Board is committed to good stewardship of the funds collected, continued improvement of the existing infrastructure and improvements in our procedures that will ensure the utility will grow and thrive for future generations. Our Board and management are committed to providing excellent customer service and a stable work environment for the employees of the utility.
Rockwood Water, Sewer and Gas Utility is committed to our customers, the environment and the community which we serve. We strive to preserve the public health and our environment by providing water, sewer and natural gas service to our service area in an efficient, safe and economical manner. We provide prompt, professional service from our team of trained employees.
The utility is managed by a Board appointed by the Mayor and City Council of the City of Rockwood, Tennessee. This Board is committed to good stewardship of the funds collected, continued improvement of the existing infrastructure and improvements in our procedures that will ensure the utility will grow and thrive for future generations. Our Board and management are committed to providing excellent customer service and a stable work environment for the employees of the utility.
Rockwood Water Sewer and Gas provides utility services for the City of Rockwood and surrounding Roane County areas. Our utility operates from four different facilities and is governed by a Board appointed by Rockwood City Council. We are committed to the stability and growth of utility services for our customers. The infrastructure of the system is constantly undergoing upgrades and improvements in order to ensure the stability of the system for the future. Our staff is committed to providing prompt response as needed for continuity of service and to answer questions.
If any concerns or questions are not readily answered with this website, please feel free to visit our City Hall offices and our customer service clerks will be happy to assist you.
Credit Card fees will continue to be refunded through the end of March 2021. Beginning April 01, 2021, fees will no longer be refunded.
In order to protect our customers and our employees, our payment office will be closed to the public starting at 1:00 PM today. This closure
Office Hours:
Monday – Friday 8:30AM-4:00PM
Phone: (865) 354-0163 (answered 24/7)
Email: customerassistance@rwsg.net
Address: 110 N. Chamberlain Avenue
Rockwood, TN 37854