Available 24/7

8:30AM to 4:00PM

Office Hours for Payment


110 N. Chamberlain Avenue Rockwood, TN 37854

Our utility has four sites in our service area.

All customer service issues (payment of bills, connection of service, etc.) are served from our utility office at Rockwood City Hall at 110 North Chamberlain Avenue, Rockwood, TN 37854.

Water Plant and office is located at 1418 Abels Valley Road, Rockwood, TN 37854.
Phone 865-354-2894.

Wastewater Treatment Plant and office is located at 900 South Chamberlain, Rockwood, TN 37854.
Phone 865-354-9682.

Operations staffs are located at 116 South Church Street, Rockwood, TN 37854.
Phone 865-354-4221.

Our water plant and wastewater plant are not open for the public without prior arrangements. Please contact staff at those locations by phone or email to make arrangments for a visit.